On Windows, open C:\Program Files > EA Games > (your latest expansion pack). On 64-bit systems, instead of going to Program Files, go to Program Files(x86). On Mac, find Body Shop in your Applications folder, right-click the program, and select Show Package Contents.
On Windows, access EA Games > (your latest expansion pack) > TSData > Res > CSConfig. Make sure you access CSConfig rather than Config - both folders have Graphics Rules files, but you want to access the one in CSConfig. On Mac, access Contents > Resources > Config. The file in Config is the proper file - there’s no CSConfig in the Resources folder.
This may not pop up in a search; if so, don’t worry, as it’s not a necessary change.
If you’re using Windows, you may need to repeat this process for all of the Graphic Rules files in the folders for your expansion and stuff packs.
If the issue appears to have gotten worse, restore your old Graphic Rules file(s). If the issue is resolved, keep in mind that you’ll need to reimport any previous Body Shop creations that were mistakenly compressed; editing the Graphics Rules alone will not have fixed them.
